System inoperative. Keyboard lights are on, power indicator lights are lit, and hard drive is spinning.

PROBLEM CAUSE	DIAGNOSIS	SOLUTION
Expansion card is partially dislodged from expansion slot on the motherboard.	Turn off computer. Take cover off system unit. Check all expansion cards to ensure they are securely seated in slots.	Using even pressure on both ends of the expansion card, press down firmly on expansion card.
Defective floppy disk drive or tape drive.	Turn system off. Disconnect the cables from one of the floppy drives. Turn on the system, check to see if the keyboard operates normally. Repeat until you have located defective unit.	Contact Technical Support.
Defective expansion card.	Turn computer off. Remove an expansion card.	Make sure expansion card is secure in expansion socket.